Contact us

Our customer care team is here to help you Monday to Saturday, from 8:00 am to 7:00 pm. You can reach us anytime at contact@ballettes.com and we’ll get back to you as soon as possible.

Help and FAQ

Find quick answers to the most common questions about shopping with Ballettes . Start here for tips, troubleshooting, and useful how-to guides.

Shipping

Learn about delivery times, costs, and options for your Ballettes order. See how we pack, ship, and track your toys safely to your door.

Returns

Need to send something back? Find our returns process, conditions, and how to request an exchange or refund.

 

Order

Track your order status and view your purchase details. Learn what to do if you need to change or cancel an order.

 

Stay in touch

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