Privacy Policy

Last updated: [Date]

Introduction

This privacy policy aims to inform you about how we collect, use, share, and protect your personal data when you visit our e-commerce website ballettes.com.

Data Controller

The data controller of your personal data is:

• Ballettes
• Email: info@ballettes.com
• Phone: +33 4 80 95 98 35
• Address: 15, IMPASSE DES EPINGUY – 74100 VETRAZ-MONTHOUX, France
• SIREN number: 838 041 341 00028
• Legal form: Sole trader

Types of data collected

We may collect the following categories of data:

• Identification data: last name, first name, email address, telephone number.
• Payment data: bank card information (processed by third-party payment providers).
• Delivery data: delivery address.
• Browsing data: cookies, browsing history, IP address.

Purposes and legal basis for processing

We process your personal data for the following purposes:

• Order management: Order processing, delivery, and invoicing (Legal basis: performance of a contract).
• Communication: Responding to your requests and informing you (Legal basis: consent).
• Marketing: Sending promotional offers and newsletters (Legal basis: consent).
• Website improvement: Analyzing browsing to improve our service (Legal basis: legitimate interest).

Data retention period

We retain your personal data for the period necessary to fulfill the purposes for which it was collected:

• Order data: 5 years from the last order.
• Prospecting data: 3 years after your last contact with us.

User rights

In accordance with applicable regulations, you have the following rights:

• Right of access: You can request access to your personal data.
• Right to rectification: You can request the correction of inaccurate data.
• Right to erasure: You can request the deletion of your data under certain conditions.
• Right to restriction of processing: You can request a restriction on the processing of your data.
• Right to data portability: You can request the transmission of your data to a third party.
• Right to object: You can object to the processing of your data for marketing purposes.

To exercise these rights, please contact us at info@ballettes.com.

Data recipients

Your personal data may be shared with the following recipients:

• Our payment service providers (Stripe, Klarna).
• Our logistics partners for product delivery.
• The competent authorities in the event of a legal obligation.

Transfers outside the EU

We do not transfer personal data outside the European Union unless this is necessary for payment services, in which case we ensure that appropriate safeguards are in place.

Cookies

We use cookies to improve your experience on our site. You can manage your cookie preferences through your browser settings.

To learn more, see our Cookie Policy.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized disclosure, access, or destruction.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any significant changes.

Contact

For any questions regarding this Privacy Policy, please contact us at:

• Email: info@ballettes.com
• Phone: +33 4 80 95 98 35